FAQ

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Avios Frequently Asked Questions

Do Avios expire?

Yes, but they take a long time to expire. You have to either collect one single Avios or spend some Avios at least once every 3 years.

You will receive a message after two and half years to remind to you collect, or spend Avios in the remaining 6 months. You will see this message when logged into the official Avios website.

What happens to my Avios account if I dont use it?

If there has been no activity on your Avios account for 3 years, it will automatically expire. You will receive a message when logged into your account to remind you to collect, or spend, if you wish to retain your Avios account.

Can I book a package holiday using Avios?

Yes, you can spend Avios on a package holidays. There are many Avios package holiday/tour operators that are associated with Avios. Please see the list below.

It is recommended that you call the Avios Sales Team on 0844 49 333 99 to check if a package holiday you have seen is available with Avios.

Can I collect Avios when I book a package holiday?

Yes, if there is a tour operator that is associated with Avios, you can collect Avios this way. There are many tour operators that are associated with Avios.

Please see below and contact the Avios Sales Team on 0844 49 333 99 to see if you are eligable to collect Avios on the package holiday you are interested in.

Which Avios Package holiday/tour operators can I book with?

This is a partial list of package holiday providers and tour operators that are offered by Avios. This list is liable to change, so it’s a good idea to ring the Avios Sales Team on 0844 49 333 to check.

List correct April 2014.

  • Butlins
  • Club Med
  • Cosmos
  • Cottages4You
  • Elegant Resort
  • Inghams
  • ITC Classics
  • Eurocamp
  • Kuoni
  • Longwood Holidays
  • Mark Warner
  • Neilson
  • Olympic Holidays
  • Orient Express
  • Page and Moy
  • Travelsphere
  • Just You
  • Shearings
  • Somehwere2Stay
  • Thomas Cook
  • Thomson
  • Villas4You
  • Warner Leisure Hotels

If an operator is not listed, we recommend that you call the Avios Sales Team on 0844 49 333 99 to check, as this list is not complete.

Note – You can use your Avios points to discount the price of a package holiday or pay full price and collect up to 10 Avios for every £1 you spend.